Got Questions? We Have Answers.

Everything you need to know about Better Grief — from how it works to how we keep your data safe.

🕊️ About Better Grief

What is Better Grief?

Better Grief is a grief support app that combines emotional healing tools, practical guidance, and 24/7 AI Care Chat — all in one place. It was designed specifically for people navigating loss, covering everything from processing emotions to handling estate paperwork and funeral planning.

Who is Better Grief designed for?

Better Grief is for anyone experiencing loss — whether you've lost a spouse, parent, child, friend, or pet. It supports people at any stage of grief, from the overwhelming first days after a loss to the longer journey of healing that follows.

Is Better Grief available on iPhone and Android?

Yes. Better Grief is available on both iOS (App Store) and Android (Google Play). You can download it for free and explore the app before subscribing.

Is Better Grief available in my country?

Better Grief is available worldwide and supports 13 languages: English, Danish, German, Spanish, Finnish, French, Indonesian, Italian, Japanese, Norwegian, Portuguese, Swedish, and Chinese. More languages are on the way.

🚀 Getting Started

How do I get started with Better Grief?

Download the Better Grief app from the App Store or Google Play, create a free account, and choose your path — emotional support, practical tools, or both. The app will guide you through a gentle onboarding to personalize your experience.

Is there a free trial?

Yes. Better Grief offers a free trial so you can explore the app before committing to a subscription. No credit card is required to start.

Do I need to create an account to use the app?

Yes, a free account is required to use Better Grief. Your account keeps your journal entries, progress, and settings private and secure across devices.

✨ Features

What is the AI Care Chat?

The AI Care Chat is an empathetic AI companion built specifically for grief. It's available 24/7 to listen, offer support, and guide you through difficult moments — whether it's 2pm or 2am. It doesn't replace a therapist, but it's always there when you need someone to talk to.

What practical tools does Better Grief include?

Better Grief includes a full suite of practical tools: funeral planning checklists, obituary and eulogy writing assistance, a secure document vault for storing important papers, legal and financial guides, family collaboration tools, and memory boards. These help you manage the logistics of loss without feeling alone.

Can I use Better Grief for pet loss?

Yes. Better Grief supports all types of loss, including the loss of a beloved pet. Our tools and AI Care Chat are designed to meet you wherever you are in your grief — without judgment.

Can my family members use Better Grief together?

Yes. Better Grief includes a family collaboration feature that lets you share tasks, coordinate responsibilities, and support each other through loss. Each family member has their own private account, and shared tasks are managed together.

How does the secure document vault work?

The secure document vault lets you store and organize important documents — wills, insurance policies, financial records, and more — in one safe place. You can access them from the app anytime, and share access with trusted family members.

💳 Subscription & Pricing

How much does Better Grief cost?

Better Grief starts at $8.99/month. We also offer a 3-month plan at $24.99 and an annual plan at $79.99/year — saving you up to 35% compared to monthly billing. All plans include full access to every feature in the app.

Can I cancel my subscription at any time?

Yes. You can cancel your Better Grief subscription at any time through your App Store or Google Play account settings. You'll retain access until the end of your current billing period.

Can I gift Better Grief to someone?

Yes. Better Grief offers gift subscriptions — a thoughtful way to support a loved one who is grieving. Visit our Gift page to purchase a gift subscription.

Do I need insurance or an employer to access Better Grief?

No. Better Grief is available to anyone, directly. Just download the app and subscribe — no life insurance policy, no employer benefit, no referral needed. Grief doesn't wait for paperwork, and neither should you.

💙 Grief Support

Can an app really help with grief?

Yes. Apps designed specifically for grief can provide meaningful support — especially outside of business hours when other resources aren't available. Better Grief offers structured grief journaling, guided sessions, breathing exercises, and practical tools that complement healthy grieving. It's not a replacement for therapy, but a powerful complement to it.

Is Better Grief a replacement for therapy?

No — and we don't claim to be. Better Grief is a daily support tool, available around the clock, for the moments between therapy sessions or when professional support isn't accessible. If you're experiencing severe grief or mental health concerns, we encourage you to seek professional help.

What types of loss does Better Grief support?

Better Grief supports all types of loss — the death of a spouse, parent, child, sibling, friend, or pet. It also supports those navigating anticipatory grief (before a death) and the practical chaos that follows any significant loss.

Is there an AI grief support app available 24/7?

Yes — that's Better Grief. Our AI Care Chat is available any time of day or night, offering a compassionate, judgment-free space to process grief whenever you need it most.

🔒 Privacy & Safety

Is my journal private?

Yes. Your journal entries are private and only visible to you. We do not read, share, or use your personal journal content for any purpose.

Who can see my information?

Only you can see your personal data — journal entries, reflections, and documents. Family collaboration features only share what you explicitly choose to share. We do not sell your data to third parties.

Is my data secure?

Yes. Better Grief uses industry-standard encryption to protect your data in transit and at rest. Your documents and personal information are stored securely and never shared without your consent.

Still have questions?

Our team is happy to help.

Ready to Start Your Healing Journey?

Download Better Grief and get the support you deserve.